Privacy information for this website
This is a translated starter policy. The website operator must verify and adapt it to actual data practices and applicable law.
Introduction
This Privacy Policy explains how personal information may be collected and used through this website and its taxi booking and contact features. The transport provider operating this website is responsible for confirming and updating these disclosures.
Information we collect
When you book a journey or send an enquiry, we may process your name, email address, phone number, pickup and destination locations, travel date and time, passenger details, booking notes, and correspondence. Technical information such as IP addresses and browser data may be processed for security and website operation.
Why we use information
Information may be used to provide quotes, manage and fulfil reservations, contact customers, handle payments and enquiries, prevent misuse, maintain security, and comply with legal requirements. The applicable legal basis depends on the processing activity and local law.
Payments and service providers
Booking, payment, mapping, email, WhatsApp, and hosting services may process data when these integrations are enabled. Payment details may be handled directly by the selected payment provider. Review the privacy notices of the services actually used on this website.
Cookies and retention
Essential cookies may be used to maintain website functions, language preferences, and booking sessions. Additional cookies, if enabled, should be described in the site cookie notice. Information should be retained only as long as needed for service, security, and applicable legal obligations.
Your choices and contact
Subject to applicable law, you may request access, correction, deletion, or restriction of your personal data and exercise other available privacy rights. Contact the website operator using the Contact page to submit a request.
Changes to this policy
This policy may be updated when services or legal requirements change. Check this page for the latest version.
Unfinished booking reminders
If you enter your email address during checkout but do not complete a booking, we may send you a courtesy email inviting you to continue. This does not mean a taxi has been reserved.
To provide this reminder, we may temporarily retain your email address, name, contact details, journey information, selected extras and the stage reached in the booking process. We use these details only for booking follow-up and not as consent to unrelated marketing.
Reminders can be sent manually or automatically according to the taxi company’s reminder settings. Automatic reminders are optional for the operator; up to three may be sent. Reminders stop when the booking is completed or the planned pickup time has passed.
Unfinished booking records are normally retained for up to 30 days. You may request deletion of your unfinished booking information and ask not to receive further reminders by contacting the taxi company using the contact information on this website. The taxi company must ensure an appropriate legal basis and comply with applicable privacy and email rules.